Artists 4 Interiors

Original Artwork Return Policy

• Return requests must be submitted within the return period(s) listed below:
  • Original Artwork: seven (7) calendar days from the date of delivery;
  • Prints: thirty (30) calendar days from the date of delivery.

• Return requests received outside the stated return period(s) will not be accepted.

• Return shipments must be arranged through ARTISTS 4 INTERIORS and shipped in their original packaging (including all accompanying certificates received with the order).

• Customers are responsible for return shipping costs unless otherwise stated.

• Refunds will be processed back to the original form of payment once the artist receives the artwork.

• All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in EUR €.

• Special Collection, Limited Edition, framed/matted Open Edition artwork are FINAL SALE and not eligible for returns.

• Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase.

How to Return an Original, Undamaged Work

Step 1: Within seven (7) days of your merchandise delivery date, please call +44 7933 013244 between the hours of 09:00 – 18:00 CET Monday through Friday or use the Contact Us form to give us your order information and the reason for wanting to return the work.

Step 2: Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely. Please refer to our Packaging Guidelines for instructions on how to safely package artwork for shipment.

Step 3: Use the Contact Us form or email Customer Support to complete the return process.

Once the piece safely reaches the artist, ARTISTS 4 INTERIORS will process your return and the amount owed will be refunded to your original source of payment (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.

What to Do If the Artwork Arrives Damaged

Step 1: Within seven (7) days of your merchandise delivery date, please call +44 7933 013244 between the hours of 09:00 – 18:00 CET Monday through Friday or use the Contact Us form to give us your order information and explain the condition of the package on arrival.

Step 2: Take some photos of the damaged artwork and packaging and email these to Customer Support. Save the original packaging!

Step 3: An ARTISTS 4 INTERIORS support representative will contact you to discuss next steps.